Volkswagen ID.7 - Reliability & safety

The Volkswagen ID.7 is too new to have appeared in our most recent Driver Power owner satisfaction survey. However, the Volkswagen brand has its work cut out because it finished even lower than its 2023 manufacture score (27th out of 32), finishing in a disappointing 29th position out of 32 in our 2024 survey. That narrowly put it ahead of Ford (30th), but behind Skoda (23rd), Hyundai (17th), and BMW (14th).

At least the ID.7 should be a very safe place to put you and your loved ones if you do end up in a collision. It received the maximum five-star rating from safety experts Euro NCAP in 2023, with higher scores in all areas than the BYD Seal. 

As you’d expect with such a high score, the ID.7 comes loaded with safety features and assistance technology. There’s autonomous emergency braking (AEB) to help mitigate or prevent low-speed collisions with other vehicles, cyclists and pedestrians. You also get adaptive cruise control to keep you a safe distance from the vehicle in front, as well as lane-keep assistance to help maintain your positioning within the lane. 

Blind-spot monitoring alerts you to vehicles approaching alongside you when you change lanes. It also works while you're parked at the side of the road to prevent you from opening a car door and stepping out into the path of a vehicle approaching you. The ID.7 comes with a rear cross-traffic alert system to let you know of vehicles crossing your path as you go to reverse onto a busy main road.

Warranty

VW’s standard three-year/60,000-mile manufacturer warranty might reassure you, although it is shorter than Hyundai's five-year/100,000-mile warranty and Kia's seven-year/100,000-mile warranty. Even the Volkswagen Group’s own Cupra brand now offers a longer five-year/90,000-mile warranty, so we hope that VW looks to extend the length of cover it offers.

Servicing

Anyone who covers a lot of miles in their car will be pleased to discover that not only are the service intervals for the ID.7 every two years, but you can also cover an unlimited number of miles during that time. You can set up a service plan for your ID.7 at the time of purchase for £15.50 per month over 24 months, or as a lump sum for £372.