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Volvo V60 Cross Country (2019-2023) - Reliability and Safety

Strong safety impresses but reliability remains an unknown for now

Overall Auto Express Rating

4.0 out of 5

Reliability and Safety Rating

4.2 out of 5

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The Volvo V60 was crash tested by Euro NCAP in 2018 and awarded a five-star overall rating, with impressive scores of 96 per cent and 84 per cent respectively for adult and child occupant protection. A 74 per cent score for vulnerable road user protection (including pedestrian impacts) is respectable, as is the 76 per cent safety assist score.

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The Volvo V60 is too new to have been included in our Driver Power 2018 customer satisfaction survey, but Volvo itself finished in 13th place out of 26 manufacturers. The brand secured an impressive 5th-place finish for reliability – this should bode well for Cross Country buyers.

Warranty

The V60 Cross Country comes with a three-year, 60,000-mile warranty as standard. This matches Audi’s standard warranty, but can’t compete with Mercedes’ unlimited mileage warranty. By contrast, the Volvo’s cheaper Subaru Outback rival boasts a five-year, 100,000-mile warranty as standard.

Servicing

Service intervals are quoted as 18,000 miles or 12 months, whichever comes first. Volvo offers a number of service plans that can help spread the cost and as part of its Volvo Service Promise will include 12 months free roadside assistance, a car wash and a courtesy car, all organised through a dedicated personal service contact.

Free software upgrades are also included for the car’s infotainment system, although it’s worth noting that this does not include sat nav map updates. 

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