Volkswagen T-Cross review - Reliability and safety

All T-Cross models come with airbags for the driver and front passenger, side impact airbags and curtain airbags front and rear. Extra safety kit includes a tyre pressure loss warning system, a city emergency braking system and predictive pedestrian protection, lane assist and PreCrash preventive occupant protection - which tenses the seatbelts and closes the windows in the event of an imminent collision.

Further up the range, SE models add adaptive cruise control and an emergency braking system, while SEL models gain front and rear parking sensors.

Euro NCAP tested the T-Cross in 2019 and awarded it a full five stars for safety, with 97% and 86% scores for adult and child protection, respectively.

The T-Cross hasn’t yet featured in any Driver Power rankings, although Volkswagen itself ranked 19th out of 30 manufacturers.

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Warranty

The T-Cross, like all other new Volkswagens, comes as standard with a three-year, 60,000-mile warranty. There’s also a three-year paintwork warranty and 12 years of cover against corrosion from the inside out. Most rivals come with similar warranty periods, though the Hyundai Kona (five years) and the Kia Stonic (seven) have longer protection.

Servicing

Buyers can choose between Volkswagen’s fixed or flexible service packages. The former is recommended for lower-mileage cars, typically covering less than 10,000 miles per year. Those using their T-Cross for daily mileages of over 25 miles are better served by the latter.

The car uses a range of sensors to determine when it needs servicing, but Volkswagen claims that the T-Cross can cover anything between 10,000 and 20,000 miles between oil changes on the flexible service package.