In-depth reviews

Ford Mondeo review - Reliability and safety

The Ford Mondeo certainly doesn't have the best reliability record, but safety standards are very high

Ford has work to do with the Mondeo, as evidenced by your feedback to us in the Auto Express Driver Power survey. The Mondeo has never placed very well in the car ranking, and has struggled to remain relevant in a changing market that now includes a huge number of popular family crossovers, SUVs and fully-electric competition.

The Mondeo makes a better showing for safety, though. It scored a maximum five stars in its 2014 Euro NCAP crash test, thanks to a plethora of passive and active safety systems on board, plus a stiff body structure. Its adult occupant protection score was 86%, children 82% and pedestrians 66%.

Lane keeping alert and automatic emergency braking are standard across the Mondeo range, and can be complemented by additional optional safety features. These include adaptive cruise control and blind spot monitoring, which can be specified on all Ford Mondeo grades bar the entry-level Zetec trim.

Warranty

Ford is very much middle-of-the-road with its three-year, 60,000-mile warranty. It’s possible to extend the warranty, at extra cost, to either four years/80,000 miles or five years/100,000 miles. Some rival brands do offer more generous standard cover, like Toyota (five years), Hyundai (five years) and Kia (seven years).

Servicing

The Mondeo range has a service interval of 12,500 miles, which is about the industry average, but you do need to have a service at least once a year to keep the warranty intact. 

Optional ‘Protect Premium Plan’ service schemes can spread the cost of servicing; Ford offers two years/two services over 80,000 miles or three years/three services over 100,000 miles.

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