Ford Mondeo review - Reliability and Safety
The Ford Mondeo certainly doesn't have the best reliability record, but safety standards are very high
Ford has work to do with the Mondeo, as evidenced by your feedback to us in the Auto Express Driver Power survey. The Mondeo has never placed very well in the car ranking, with reliability being a chief point of complaint with owners. The Mondeo was also rated poorly for build quality. At least owners rated it more highly for roadholding and practicality.
The Mondeo makes a better showing for safety, though. It scored a maximum five stars in its 2014 Euro NCAP crash test, thanks to a plethora of passive and active safety systems on board, plus a stiff body structure. Its adult occupant protection score was 86 per cent, children 82 per cent and pedestrians 66 per cent.
Driver alert and lane keeping alert are standard on high-spec models and optional on others. Most of the best safety features are optional across the board, however. These include Active City Stop and Active Braking (two automatic emergency braking systems), adaptive cruise control, blind spot monitoring and pedestrian detection. One advanced new safety feature, costing around £175, is rear seatbelt airbags, which inflate in an impact to decrease the load on the passenger’s body.
Ford is very much middle-of-the-road with its three-year, 60,000-mile warranty. It’s possible to extend the warranty, at extra cost, to either four years/80,000 miles or five years/100,000 miles. Some rival brands do offer more generous standard cover, like Toyota (five years), Hyundai (five years) and Kia (seven years).
The Mondeo range has a service interval of 12,500 miles, which is about the industry average, but you do need to have a service at least once a year to keep the warranty intact. The timing belt will need changing at 125,000 miles.
Optional ‘Protect Premium Plan’ service schemes can spread the cost of servicing; Ford offers two years/two services over 80,000 miles or three years/three services over 100,000 miles.
In this review
- 1Ford Mondeo reviewThe new Ford Mondeo is more refined, spacious and high-tech than its predecessor, but it no longer sets the class handling benchmark
- 2Engines, performance and driveThe Mondeo's engines balance power and efficiency, but the big Ford lacks the sharpness of the old model
- 3MPG, CO2 and Running CostsThere's the potential for very low running costs, but you need to secure a good discount when buying new
- 4Interior, design and technologyThe Mondeo feels much more upmarket than before, both inside and out
- 5Practicality, comfort and boot spaceA large boot and plenty of room for passengers make the Mondeo a highly practical choice
- 6Reliability and Safety - currently readingThe Ford Mondeo certainly doesn't have the best reliability record, but safety standards are very high