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In-depth reviews

Nissan Note (2013-2017) review - Reliability and Safety

A strong safety score, aided by some standout safety technology, is pegged back by more average reliability results

Buyers generally expect front-running reliability from Japanese cars like Nissans, but Driver Power survey results show the Note can’t quite deliver these high expectations in practice. Reliability is so-so and build quality is very poor compared to Nissan’s usual high standards – the Note was placed 193rd here, out of 201 cars. This weak result is undoubtedly due to the car’s cheap plastics and shiny finish.

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The Note was tested by Euro NCAP in 2013 and scored a four-star safety rating – not a full five stars but it is to the safety testing body’s stricter standards. Adult and child protection were strong, with 86% and 82% respectively awarded, while safety assist was also good at 70%. The Note’s weakness was pedestrian protection, where it scored a mediocre 58%.

An alarm isn’t standard on any Note from the factory; it was a £291 option on all variants. Nissan also offers various protection packs that improve the durability of the car in real-world use.

Warranty

The Note is covered by a three-year, 60,000-mile warranty, in line with most cars in this sector. One this is up, a Nissan Care extended warranty is offered, so long as the car hasn’t covered more than 60,000 miles or is older than three years: prices here start from £245. 

The Nissan warranty also includes three years’ pan-European roadside assistance. 

Servicing

All Nissan Notes, be they petrol or diesel, have 12-month, 12,500-mile service intervals (it’s whichever comes first). Nissan offers a range of optional service plans too, for fixed-price maintenance over a number of years. 

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