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In-depth reviews

Toyota C-HR - Reliability & safety

Excellent crash test results cement the company’s reputation for safety; reliability is expected to be top-notch

Overall Auto Express Rating

4.0 out of 5

Reliability and safety Rating

4.0 out of 5

Price
£7,695 to £37,410
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Key standard safety features

Euro NCAP safety ratings

  • Five out of five stars (tested in 2024)
  • Adult occupant protection - 85%
  • Child occupant protection - 86%
  • Vulnerable road users - 86%
  • Safety assistance - 79%

The latest C-HR gets the maximum five-star safety rating according to experts Euro NCAP, putting it ahead of the Hyundai Kona and Honda HR-V - both of which could only muster a four-star rating.

Every model gets autonomous emergency braking to help prevent or mitigate low-speed collisions with pedestrians and cyclists around town. At higher speeds, there’s adaptive cruise control to maintain a safe distance from the car ahead, and lane departure warning and lane-keep assist to help keep you within your lane. Blind spot monitoring will warn you of other vehicles alongside you on the motorway. 

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Road sign recognition is also standard, and helps to warn you of speed limit changes to save you from getting a speeding fine. There’s also an emergency eCall system to alert the emergency services of your location should you get involved in a serious collision. 

Further up the range, Design comes with a rear-cross traffic alert system to let you know if vehicles are crossing your path when reversing onto a road. Excel comes with a front-cross traffic alert, which does the same at the front. The latter is particularly helpful in the countryside when overgrown hedgerows obstruct your view at junctions. 

We don’t have any reliability data yet for this generation of C-HR because it’s so new, but the previous generation C-HR did very well in the 2023 Driver Power owner satisfaction survey, coming in 25th place out of 75 cars, and we have no reason to suspect that this will later for the current C-HR. As a brand, Toyota came in 12th out of 32 manufacturers, ahead of fellow hybrid SUV makers Honda and Nissan.

Warranty 

Having your C-HR serviced annually at the dealer helps with extending the standard three-year/60,000 mile warranty by 12 months or 10,000 miles at a time, up to a maximum of 10 years or 100,000 miles.

Servicing

The Toyota C-HR requires servicing every 12 months or 10,000 miles. Some rivals can go further between trips to the dealer, but at least sticking with this schedule means you can extend the manufacturer’s warranty as part of your routine servicing.

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