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In-depth reviews

Ford Edge (2016-2019) review - Reliability and Safety

Ford scores poorly in Driver Power survey, but plenty of safety kit will appeal to family buyers

Overall Auto Express Rating

3.0 out of 5

Reliability and Safety Rating

3.2 out of 5

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Ford sells some of the most popular cars in the UK but its rankings in our Driver Power satisfaction survey are fairly average. In the 2018 results, the brand finished 16th out of 26 manufacturers, but that said, Ford has moved up the tables in both our 2016 and 2017 results. 

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Customers had gripes with Ford’s in-car tech and as the Edge uses the same system as you’ll find in the Focus and Mondeo, we can expect similar complaints here. Buyers have also raised concerns with poor reliability and build quality, too.

As the Edge is an all-new model, the car itself hasn’t yet made it into the Driver Power survey. However, the Ford Kuga – the Edge’s smaller brother – did rank as the 32nd best car to own out of 75 in the 2018 survey.

The Edge does come laden with safety tech, such as road sign recognition, adaptive lighting, adaptive cruise control, Intelligent speed assist and cross traffic alert.

Warranty 

As with every new Ford, the Edge comes with a three-year warranty. The first year is with unlimited mileage while the second and third years will covers owners up to 60,000 miles.  Customers also have the option to extend the warranty for an additional 12 or 24 months. But that will only just match the Hyundai Santa Fe's warranty cover, and is still two years short of the Kia Sorento. 

Servicing

Ford has a huge amount of servicing centres across the UK, but to spread the costs of servicing Ford does offer fixed priced servicing plans which can be paid for monthly. 

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