Ford Edge (2016-2019) review - Reliability and Safety
Ford scores poorly in Driver Power survey, but plenty of safety kit will appeal to family buyers
Ford sells some of the most popular cars in the UK but its rankings in our Driver Power satisfaction survey are fairly average. In the 2018 results, the brand finished 16th out of 26 manufacturers, but that said, Ford has moved up the tables in both our 2016 and 2017 results.
Customers had gripes with Ford’s in-car tech and as the Edge uses the same system as you’ll find in the Focus and Mondeo, we can expect similar complaints here. Buyers have also raised concerns with poor reliability and build quality, too.
As the Edge is an all-new model, the car itself hasn’t yet made it into the Driver Power survey. However, the Ford Kuga – the Edge’s smaller brother – did rank as the 32nd best car to own out of 75 in the 2018 survey.
The Edge does come laden with safety tech, such as road sign recognition, adaptive lighting, adaptive cruise control, Intelligent speed assist and cross traffic alert.
As with every new Ford, the Edge comes with a three-year warranty. The first year is with unlimited mileage while the second and third years will covers owners up to 60,000 miles. Customers also have the option to extend the warranty for an additional 12 or 24 months. But that will only just match the Hyundai Santa Fe's warranty cover, and is still two years short of the Kia Sorento.
Ford has a huge amount of servicing centres across the UK, but to spread the costs of servicing Ford does offer fixed priced servicing plans which can be paid for monthly.
In this review
- 1Ford Edge (2016-2019) reviewThe Ford Edge has plenty of space and technology, but it's only a five-seater
- 2Engines, performance and driveDiesel engines are smooth and refined but not fast, while handling errs on the side of comfort
- 3MPG, CO2 and Running CostsFour-wheel drive hampers outright efficiency, so we'd pick the less powerful front-wheel-drive diesel
- 4Interior, design and technologyDash design is shared with other Ford models, but the Edge is comfortable, there's plenty of kit and decent levels of safety tech
- 5Practicality, comfort and boot spaceAlthough it's five-seat only, the big Edge offers plenty of space for five and one of the biggest boots in its class
- 6Reliability and Safety - currently readingFord scores poorly in Driver Power survey, but plenty of safety kit will appeal to family buyers