Jaguar E-Pace review - Reliability and safety
A good Euro NCAP score puts the Jag in good stead, but we’re still waiting for owner feedback on reliability
Euro NCAP testing has resulted in a reassuring full five-star score for the E-Pace, which performed particularly strongly in pedestrian crash testing thanks to a standard pedestrian airbag. However, its adult occupant protection score of 86% lags a little behind the safety benchmark for the class – the Volvo XC40.
Across the line-up, the level of standard safety and assistance equipment is as you’d expect of a premium SUV. All Jaguar E-Paces are fitted with lane keep assist, driver monitoring systems, a reversing camera and rear parking sensors. Of course, a sophisticated automatic emergency braking system is included by default as well.
A wealth of other safety and assistance features can be specified. A Drive Pack includes adaptive cruise control with traffic jam assist, which can keep the vehicle moving in stop/start traffic with no input from the driver. Blind spot assistance is optional too.
The E-Pace has yet to appear in the Driver Power owner satisfaction survey, although Jaguar as a marque is a consistent finisher in the top 10 marques surveyed. However, the British brand places poorly for reliability, and a higher than average percentage of Jaguar owners reporting having encountered an issue with their car, chiefly with electrical systems.
Jaguar’s standard warranty package stands at three years with unlimited miles, which is more or less the industry standard, although some rivals put a 60,000-mile limit on this cover. Customisable extended warranties are available too, with quotes available on request if you submit your vehicle’s age, condition and mileage online with Jaguar.
Jaguar offers tailored servicing plans for the E-Pace, with plans of up to five years in length available. A five-year/50,000-mile service plan costs about £650 right now, and is the same price for both petrol and diesel models.
In this review
- 1Jaguar E-Pace reviewThe Jaguar E-Pace has its work cut out in the ultra-competitive small premium SUV market
- 2Engines, performance and driveE-Pace boasts good steering and is decently grippy, but engines are dull and it feels a little heavy
- 3MPG, CO2 and Running CostsBoth the D150 and D180 cars shouldn’t be too expensive to run, but more powerful versions aren’t frugal
- 4Interior, design and technologyThe E-Pace stands out with its sporty exterior design, but the interior feels a little plain
- 5Practicality, comfort and boot spaceE-Pace’s sporty outlook belies its practical side, with good headroom and a decent boot
- 6Reliability and Safety - currently readingA good Euro NCAP score puts the Jag in good stead, but we’re still waiting for owner feedback on reliability