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In-depth reviews

Jaguar E-Pace review - Reliability and safety

A five-star Euro NCAP score for the E-Pace is encouraging, while Jaguar continues to perform well in our Driver Power survey with another top ten finish

Reliability and Safety rating

3.8

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£43,220 - £54,850
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Euro NCAP testing has resulted in a reassuring full five-star score for the E-Pace, which performed particularly strongly in pedestrian crash testing thanks to a standard pedestrian airbag. However, its adult occupant protection score of 86 per cent lags a little behind the safety benchmark for the class – the Volvo XC40

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Across the line-up, the level of standard safety and assistance equipment is as you’d expect of a premium SUV. All Jaguar E-Paces are fitted with lane keep assist, driver monitoring systems, a reversing camera and rear parking sensors. Of course, a sophisticated automatic emergency braking system is included by default as well.

A wealth of other safety and assistance features can be specified. A Drive Pack includes adaptive cruise control with traffic jam assist, which can keep the vehicle moving in stop/start traffic with no input from the driver. Blind spot assistance is optional too. 

The E-Pace didn't feature in our Driver Power owner satisfaction survey, although the bigger F-Pace was voted into a respectable 19th-place on a 75-car list. Jaguar itself is a consistent top finisher in the manufacturer poll; seventh out of 29 brands in the 2021 poll, and achieving sixth position in 2022.

Warranty

Jaguar’s standard warranty package stands at three years with unlimited miles, which is more or less the industry standard, although some rivals put a 60,000-mile limit on this cover. Customisable extended warranties are available too, with quotes available on request if you submit your vehicle’s age, condition and mileage online with Jaguar.

Servicing

Jaguar offers tailored servicing plans for the E-Pace, covering new and approved-used models up to 10 years old.

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Which Is Best

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Executive editor

Paul was employed across automotive agency and manufacturer-side sectors before joining Auto Express in 2020 as our online reviews editor. After a brief sojourn at a national UK newspaper, Paul returned as executive editor where he now works closely with our commercial partners.

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