Hyundai Ioniq review - Reliability and Safety

A five-year/unlimited-mileage warranty shows Hyundai’s confidence in the reliability of its products, but our Driver Power 2016 satisfaction survey proves owners don’t rate the brand very highly in other respects. It finished only 30th out of 32 overall, with owners criticising seat comfort, road holding, ride quality and performance.

Hyundai also rated poorly for in-car tech, but at least the Ioniq does well here.

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The car hasn’t been crash tested yet, although with seven airbags and safety features like autonomous braking, adaptive cruise control, lane keeping assist and blind- spot detection all standard on this version, we’d expect a full five-star Euro NCAP rating.

As the Ioniq is a brand new vehicle there isn’t much we can report on in terms of reliability with regards to the hybrid or electric powertrains. However, the Korean manufacturer’s commitment to developing more than 20 eco cars shows it has faith in the technology. 

Warranty

Another huge selling point of the Ioniq is its five-year, unlimited mileage warranty. Along side that class-leading cover, Hyundai will also throw in a 12-year anti-perforation warranty for the bodywork. 

Servicing 

Hyundai offers a fixed price service plan of either three or five years on the Ioniq, which provides buyers with an inflation-proof and worry-free option. Opt for the three-year pack and it’ll cover you for up to 30,000 miles, while the five-year pack covers your for up to 50,000 miles.

A one-off payment covers the cost, or buyers can consolidate the cost of the service plan into their overall finance package of the car.