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In-depth reviews

Suzuki Jimny (2018-2020) review - Reliability and safety

Suzuki just missed out on a top 10 finish in our latest Driver Power survey, and the Jimny feels built to last

Overall Auto Express Rating

3.0 out of 5

Reliability and Safety Rating

3.6 out of 5

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It’s tricky to comment on reliability given the Suzuki Jimny is so new. However, the company finished 8th overall out of 30 manufacturers in our 2019 Driver Power owner satisfaction survey, suggesting most customers are happy with the service of their supplying dealer and the reliability of their cars.

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Certainly, on our test drive, the new Jimny felt solidly built and designed to withstand truly tough off-roading. As a result, we’ve no reason to believe the little 4x4 will be anything other than bulletproof should you choose to buy one.

With regards to safety, Euro NCAP recently announced a disappointing three-star verdict for the Jimny. Although it performed admirably in the Adult (73 per cent) and Child (84 per cent) Occupant protection categories, it scored poorly for Safety Assist (50 per cent) and Pedestrian Protection (52 per cent). The Dacia Duster was also granted three stars, however, with poorer scores in all but the Pedestrian protection category.

The latest Jimny is loaded with more kit than ever, however, including Dual Sensor Brake Support (DSBS), Lane Departure Warning and traffic sign recognition. There are six airbags, too.

Warranty

Every new Suzuki, including the Jimny, comes with a three-year, 60,000-mile warranty. It’s competitive but far from class leading; Toyota offers a free five-year guarantee on all of its cars, for example. Still, it’s easy and fairly cost-effective to extend the standard Suzuki warranty with a choice of ‘Basic’, ‘Select’ and ‘Comprehensive’ cover options.

Servicing 

The Suzuki Jimny is available with the same service payment plans on offer across the rest of the range. The company’s dealer packages fix the prices for parts and labour for up to three years, using only Suzuki-trained technicians and certified spare parts.

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