In-depth reviews

Vauxhall Insignia review - Reliability and safety

The Insignia achieves full marks for safety, but Vauxhall needs to improve poor Driver Power customer satisfaction rating

After finishing 22nd overall in our 2018 Driver Power customer satisfaction survey, Vauxhall posted an even worse score in 2019, coming in at 29th position, which it unfortunately maintained in the 2020 poll. It will be interesting to see how it fares in our Driver Power poll once the effects of its buyout by PSA/Stellantis start to trickle down to drivers.

In 2017 the Insignia scored five stars for crash safety from Euro NCAP, with strong scores in every category. The 93 per cent rating for adult protection is excellent, while 78 per cent for pedestrian safety is nearly twice as good as the previous-generation car’s score.

Standard safety kit is good and includes cruise control with a speed limiter, a forward collision alert, a lane departure warning with lane assist, auto emergency braking and traffic sign recognition.

Warranty

Vauxhall offers the industry-standard three-year warranty with the Insignia, limited to 60,000 miles in the last year of cover. You also get six years of rust coverage for the bodywork.

Servicing

Vauxhall offers fixed-price service plans that you can pay for monthly alongside your PCP deal, if you choose to buy the car that way. There’s even a free Vauxhall Service Club you can join that gets you money off the services if you don’t have the fixed-price plan.

Which Is Best

Cheapest

  • Name
    1.5T Design 5dr
  • Gearbox type
    Manual
  • Price
    £19,120

Most Economical

  • Name
    1.5T Design 5dr
  • Gearbox type
    Manual
  • Price
    £19,120

Fastest

  • Name
    2.0 Turbo D SRi 5dr
  • Gearbox type
    Manual
  • Price
    £24,650

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