In-depth reviews

Vauxhall Insignia review - Reliability and safety

The Insignia achieves full marks for safety, while Vauxhall's Driver Power customer satisfaction rating is improving

Vauxhall hasn't fared particularly well in our Driver Power customer satisfaction surveys over the past few years, although there was some improvement in the latest 2021 poll, with the manufacturer moving up to 24th place (up from 29th spot) - ahead of Ford, Fiat and Citroen.

Although the Insignia didn't feature in the Driver Power Best cars to own survey, Vauxhall did have some strong performances, with the Grandland X SUV in 7th position and the Corsa supermini in 29th (on a 75-car list).

In 2017 the Insignia scored five stars for crash safety from Euro NCAP, with strong scores in every category. The 93 per cent rating for adult protection is excellent, while 78 per cent for pedestrian safety is nearly twice as good as the previous-generation car’s score.

Standard safety kit is good and includes cruise control with a speed limiter, a forward collision alert, a lane departure warning with lane assist, auto emergency braking and traffic sign recognition.

Warranty

Vauxhall offers the industry-standard three-year warranty with the Insignia, limited to 60,000 miles in the last year of cover. You also get six years of rust coverage for the bodywork.

Servicing

Vauxhall offers fixed-price service plans that you can pay for monthly alongside your PCP deal, if you choose to buy the car that way. There’s even a free Vauxhall Service Club you can join that gets you money off the services if you don’t have the fixed-price plan.

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