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In-depth reviews

Audi Q8 review - Reliability and Safety

As an Audi flagship model the Q8 comes rammed with safety tech, but reliability isn’t quite as assured

As you’d expect of an Audi flagship, there’s absolutely loads of safety kit wrapped up in that big SUV body. Audi bundles its safety kit into four packages, with the top spec Tour Assist package offering adaptive cruise control, lane-keeping, collision avoidance from the front and sides, and the ability to match speed limits via road sign recognition, and also slows autonomously for corners and roundabouts.

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There are five systems at play in the city, monitoring cross-traffic front and rear, vehicles approaching from the side, plus exit and lane change warnings. A Park Plus Assist package prevents bumps during low-speed manoeuvres, and will also park the car autonomously.

Like the Q7, with which it shares a platform, the Q8 achieved a full, five-star rating in Euro NCAP’s crash tests, scoring an impressive 93% for adult occupant protection and 87% for child protection. 

What’s less clear is how the model will fare in reliability terms. In our 2020 Driver Power customer satisfaction survey, the Audi brand only finished 21st out of 30, although customer feedback placed the Q5, Q3 and Q2 all inside the top 75 best cars to own.

Warranty

The Audi Q8 gets the same warranty as everything else in the line-up, which means you’re covered for three-years but only 60,000 miles. BMW’s standard warranty is also three years, but you’re covered for unlimited mileage.

Servicing

You can opt for annual services for your Q8 if you’re the kind of driver who does relatively low mileage with lots of short journeys. The alternative is a variable schedule determined by the car’s onboard sensors. This could see service stops extended as far as two years, but not further.

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