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In-depth reviews

Citroen C4 - Reliability and safety

Owners have praised the Citroen C4 in previous Driver Power surveys, but its four-star NCAP safety rating could be better

Reliability and safety rating

4.0

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£22,295 £30,150
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£4,383 off RRP*
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The Citroen C4 has a four-star Euro NCAP rating, which might be a little disappointing to some given the majority of its rivals get the full five stars, but with a recent price drop, it could now be considered a rival to Dacia – whose Jogger only gained a one-star rating due to its lack of safety technology. In most scenarios the C4 should hold up well in a crash, with its least impressive results coming in road user protection and safety assist technology. 

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The Citroen C4 and e-C4 topped our owners’ Driver Power survey in 2023, with ride and handling and overall smoothness highly rated. Owners found reliability to be a strong suit, too, with further good showings for economy and servicing costs. The brand also did well in our latest 2024 survey, gaining fifth place out of 32 manufacturers, ahead of many of its rivals.

Key standard safety featuresEuro NCAP safety ratings
  • Driver attention alert
  • Lane keep assist
  • Forward collision warning
  • Active safety brake
  • Euro NCAP (2021) safety rating - 4
  • Adult occupant protection - 80%
  • Child occupant protection - 83%
  • Vulnerable road user protection - 57%
  • Safety assist 63%

Warranty

Every new Citroen is covered by a three-year/60,000-mile warranty, which is pretty standard for the industry, although owners have the option to top up this cover to five years/100,000 miles. You also get one year of free Citroen roadside assistance.

Servicing

To help with managing servicing costs Citroen offers tailored plans for your vehicle, starting from around £19 a month for its petrol and hybrid models, or about £11 for Citroen EVs.

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