Citroen C4 review - Reliability and safety
The C4 should prove to be dependable, while standard safety kit is good
The third-generation C4 is still too new for us to assess its overall reliability, but being built on PSA Group’s CMP modular platform should be a positive, as the architecture is already used across other models such as the Peugeot 2008 and Vauxhall Mokka.
Other Citroen cars achieved lower-order results in our 2020 Driver Power Survey: the C3 Aircross in 66th place and the C1 city car in 72nd out of a 75-car list. The manufacturer itself also usually ranks in the bottom half of the Driver Power best brands poll, although moving up from 24th position in 2019 to 18th in 2020 suggests customer satisfaction is improving.
When tested under the latest stringent procedures by EuroNCAP, Citroen received a disappointing four-star rating (out of five) for safety. The industry body scored the C4 at 57 per cent for pedestrian protection and 63 per cent for its safety assist functions - raising an issue with aspects of the car’s automatic emergency braking system. It should be noted that these tests are more rigorous than ever and, overall, the C4 remains a safe car.
The C4 certainly benefits from lots of standard safety kit, with an Active Safety Brake function, Speed Limit Information, Lane Keeping Assist, Driver Attention Alert 3 with lane departure detection and a Forward Collision Warning system all offered with the entry-level Sense trim level. Other features on more expensive versions include Active Blind Spot Detection, adaptive cruise control and a head-up display.
Citroen offers a three-year/60,000-mile warranty, with an option to top up this cover to five years/100,000 miles.
To help with managing servicing costs Citroen provides tailored plans for your vehicle, starting from around £15 a month.
In this review
- 1Citroen C4 reviewWith eye-catching looks and a focus on comfort, the Citroen C4 is an appealing choice, but skilled rivals offer a more complete package
- 2Engines, performance and driveNot the most dynamic or fun to drive, but the C4 offers excellent levels of comfort
- 3MPG, CO2 and running costsWith a choice of petrol, diesel or all-electric powertrains, the C4 offers great flexibility
- 4Interior, design and technologyCitroen has designed a real head turner in the C4, although the infotainment system is a little awkward to use
- 5Practicality, comfort and boot spaceThe C4 is practical enough for day-to-day family use, but rivals offer bigger boot space
- 6Reliability and safety - currently readingThe C4 should prove to be dependable, while standard safety kit is good