Hyundai Kona review - Reliability and safety
The Kona is highly rated for safety, while Hyundai continues to gain positive customer feedback
The Kona features an intriguing mix of old and new. Its turbocharged petrol engines are relatively proven units from elsewhere in the company's line-up, but the mechanical components underneath them - the chassis, in other words - was entirely new in the Kona.
In our 2020 Driver Power satisfaction survey, customers voted Hyundai into 13th position out of 30 manufacturers - a rise of 9 places from 2019 and an indicator that the brand is delivering in key areas. The Kona also made an appearance in the latest poll, achieving 60th place out of 75 cars.
All cars get front, front side and curtain airbags, driver attention alert, lane-keep assist and hill-start assist control. Euro NCAP safety-tested the Kona in 2017 and awarded it a top five-star rating. Adult protection scored 87%, while security for child occupants was rated at 85%.
Top-spec cars include a Rear Cross Traffic Collision Warning and a Safe Exit Warning, which uses a radar system to detect vehicles and locks the car doors to stop passengers from stepping out into the path of an oncoming car.
Hyundai has one of the strongest warranty packages on the market, and the Kona gets the same level of cover as any of the Korean brand's other offerings. That means a five-year warranty with unlimited mileage; only Kia's seven-year deal offers a longer period of cover.
Hyundai's package also includes five years of annual vehicle health checks, five years of roadside assistance, and a 12-year anti-perforation warranty.
Kona service schedules are every 12 months, and costs remain fairly reasonable. Hyundai offers customers their Service Plan option, which helps to manage fixed maintenance costs. You can configure your service plan based on the model and age of your car, your mileage and plan duration. These details are then used to determine the cost of your plan, bearing in mind recommended service requirements and any necessary MOTs.
In this review
- 1Hyundai Kona reviewThe Hyundai Kona has funky looks, although isn't as good to drive as the class leaders
- 2Engines, performance and driveThe Kona isn't an involving drive, although chassis and suspension tweaks bring some welcome improvements to ride and handling
- 3MPG, CO2 and Running CostsThe Kona is competitively priced with hybrid versions returning good economy
- 4Interior, design and technologyThe Kona has a sharp, distinctive look, with good levels of standard kit and an easy-to-use infotainment system
- 5Practicality, comfort and boot spaceHyundai has improved the Kona's ride quality, but it's not the most practical small SUV
- 6Reliability and Safety - currently readingThe Kona is highly rated for safety, while Hyundai continues to gain positive customer feedback