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In-depth reviews

Citroen Berlingo review - Reliability and Safety

Plenty of safety kit by van-based standards, but reliability still an unknown

One of the main benefits of the Berlingo using the Citroen EMP2 platform up front is that it allows it to benefit from all of the PSA group’s latest safety tech. All Berlingos feature lane keep assistance, speed limit recognition and active emergency braking as standard, while the Flair is available with optional extras like driver attention monitoring, active cruise control, traffic sign recognition and a head-up display

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The Berlingo scored four stars out of five when safety tested by Euro NCAP. Adult and Child occupant scores of 91 and 81 percent are both very impressive, but a star was lost due to a less favourable 58% score in the ‘vulnerable road users’ category. This was caused by solid areas around the base of the windscreen pillars, which could cause injury to pedestrians or cyclists in the event of a collision. NCAP found the emergency braking system to be less effective at higher speeds, but considered the lane keeping system – which can actively steer the car back on course if it drifts out of lane – to be very useful.

There’s not too much to go buy in terms of reliability data so far, but past results haven’t shown Citroen in a particularly favourable light. In our 2018 Driver Power satisfaction survey, Citroen finished second from bottom – 25th out of 26. However, PSA cars based upon the EMP2 platform have fared brilliantly – the Peugeot 3008 SUV was ranked the best car of any to own in the last survey – so there’s a possibility that the Berlingo might be significantly easier to life with than its predecessor.

Warranty

All new Citroen vehicles come with a three-year/60,000-mile warranty. Also included is a 12 year anti-perforation warranty and three years’ cover for paint.

Servicing

Equipped with Citroen’s more modest petrol and diesel engines, servicing costs for the Berlingo should be affordable. A servicing package allows buyers to pay in advance for three years/35,000 miles-worth of work.

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