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In-depth reviews

Hyundai i20 - Reliability and safety

A long warranty and well-priced service plans should make ownership painless, while reliability should be strong

Overall Auto Express Rating

4.0 out of 5

Reliability and safety Rating

3.8 out of 5

Price
£21,500 to £25,400
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Take one look at Hyundai’s five-year warranty, and it should give you a pretty good idea of how the brand sees its reliability, which in turn is reassuring for the customer. The i20 didn’t feature in our 2023 Driver Power survey, but Hyundai, as a brand, ranked a decent 17th out of 32 brands, far above many well-established brands such as VolkswagenVauxhall, and Skoda.

The i20 scored a four-star Euro NCAP safety rating when tested in 2021. That’s disappointing considering the Volkswagen Polo got the full five-star rating when tested under the same criteria. It received superior marks in adult occupant protection and safety assistance categories. 

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The i20 range packs plenty of useful safety tech, from autonomous emergency braking, forward collision assist, lane keep assist and blind spot collision warning to the usual stability control, six airbags, and an eCall system that alerts rescue services in the event of an accident.

Warranty

Hyundai offers a five-year, unlimited-mileage warranty that should cover the length of most lease deals and offer plenty of peace of mind for customers buying and intending to keep their i20 for longer. Only a few companies, such as MG and Kia offer a longer seven-year guarantee for greater peace of mind, while Toyota will cover your car for up to ten years, as long as you have it serviced annually at an approved centre.

Servicing

Much like the warranty situation, Hyundai’s servicing packages are pretty good too. The fixed-price options cost around £500 for three years and £1,000 for five years, which can be paid monthly and include all routine maintenance over those periods.

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