Skip advert
Advertisement
In-depth reviews

Hyundai i20 - Reliability and safety

A long warranty and well-priced service plans should make ownership painless, while reliability should be strong

Reliability and safety rating

3.8

How we review cars
RRP
£21,880 £25,780
Pros
  • Responsive chassis
  • Well equipped
  • Practical
Cons
  • Dull cabin
  • Limited engine range
  • Larger wheels may harm ride quality
Find your Hyundai i20
Compare deals from trusted partners on this car and previous models.
Or are you looking to sell your car?
Value my car
Fast, no-nonsense car selling
Value my car

Take one look at Hyundai’s five-year warranty, and it should give you a pretty good idea of how the brand sees its reliability, which in turn is reassuring for the customer. The i20 didn’t feature in our 2023 Driver Power survey, but Hyundai, as a brand, ranked a decent 17th out of 32 brands, far above many well-established brands such as VolkswagenVauxhall, and Skoda.

The i20 scored a four-star Euro NCAP safety rating when tested in 2021. That’s disappointing considering the Volkswagen Polo got the full five-star rating when tested under the same criteria. It received superior marks in adult occupant protection and safety assistance categories. 

Advertisement - Article continues below

The i20 range packs plenty of useful safety tech, from autonomous emergency braking, forward collision assist, lane keep assist and blind spot collision warning to the usual stability control, six airbags, and an eCall system that alerts rescue services in the event of an accident.

Warranty

Hyundai offers a five-year, unlimited-mileage warranty that should cover the length of most lease deals and offer plenty of peace of mind for customers buying and intending to keep their i20 for longer. Only a few companies, such as MG and Kia offer a longer seven-year guarantee for greater peace of mind, while Toyota will cover your car for up to ten years, as long as you have it serviced annually at an approved centre.

Servicing

Much like the warranty situation, Hyundai’s servicing packages are pretty good too. The fixed-price options cost around £500 for three years and £1,000 for five years, which can be paid monthly and include all routine maintenance over those periods.

Skip advert
Advertisement

New & used car deals

Hyundai I20

Hyundai I20

RRP £12,220Used from £10,895
MG MG4

MG MG4

RRP £26,995Avg. savings £8,094 off RRP*Used from £13,199
Toyota Yaris Cross

Toyota Yaris Cross

RRP £26,495Avg. savings £1,831 off RRP*Used from £15,519
Volkswagen Golf

Volkswagen Golf

RRP £24,625Avg. savings £2,261 off RRP*Used from £13,211
* Average savings are calculated daily based on the best dealer prices on Auto Express vs manufacturer RRP
Skip advert
Advertisement

Most Popular

New Kia PV5 Passenger MPV undercuts the VW ID.Buzz by a huge £25k
Kia PV5 Passenger - show front

New Kia PV5 Passenger MPV undercuts the VW ID.Buzz by a huge £25k

New entry into the electric people carrier market undercuts the VW ID. Buzz by a significant margin
News
29 Apr 2025
Car Deal of the Day: BMW’s ultimate luxury SUV at an unusually low price
BMW X7 - front

Car Deal of the Day: BMW’s ultimate luxury SUV at an unusually low price

German firm’s flagship SUV could never be called cheap but it is exceptional value at £735 a month – making it our Deal of the Day for Sunday 27 April
News
27 Apr 2025
New 2025 Kia PV5 van starts from a tempting £22,645
Kia PV5 Cargo on display at Commercial Vehicle Show - front 3/4

New 2025 Kia PV5 van starts from a tempting £22,645

All-new entry into the van market promises competitive pricing and comes with a range of up to 247 miles
News
30 Apr 2025