Hyundai i20 review - Reliability and safety
A long warranty and well-priced service plans should make ownership painless, while reliability should be strong
Take one look at Hyundai’s five-year warranty and it should give you a pretty good idea of how the brand sees its reliability, which in turn is reassuring for the customer. The i20 didn’t feature in our 2022 Auto Express Driver Power survey, but the i10, Ioniq and Tucson all appeared on the list of most reliable models. Hyundai as a brand also ranked 11th out of 29 brands, far above many well-established brands such as Volkswagen, Ford and Skoda.
The i20 scored a four-star Euro NCAP safety rating when tested in 2021. This is the same rating as its predecessor, last tested in 2015, but it’s important to remember that the scoring criteria became much stricter in late 2020. The latest model scored 76 per cent for adult occupant safety and 82 per cent for child passenger protection.
The i20 range packs plenty of useful safety tech, from autonomous emergency braking, forward collision assist, lane keep assist and blind spot collision warning to the usual stability control, six airbags, and an eCall system that alerts rescue services in the event of an accident.
Hyundai offers a five-year, unlimited-mileage warranty that should cover the length of most lease deals and offer plenty of peace of mind for customers buying and intending to keep their i20 for longer. Only a few companies, such as MG and Kia with their seven-year guarantee, offer more security.
Much like the warranty situation, Hyundai’s servicing packages are pretty good too. The fixed-price options cost around £500 for three years and £1,000 for five years, which can be paid monthly and include all routine maintenance over those periods.
In this review
- 1Hyundai i20 reviewIt's not flawless, but the latest Hyundai i20 is the firm’s most competitive entrant into the supermini market yet
- 2Engines, performance and driveThe i20 is more capable than its predecessor and now offers a dose of proper driving fun. Its smooth engine and effective mild-hybrid system are impressive, too
- 3MPG, CO2 and running costsSingle engine option is no barrier to economy, with low fuel consumption and emissions
- 4Interior, design and technologyIt’s let down by some subpar materials and a staid design, but i20s are well equipped and the infotainment is logical to use
- 5Practicality, comfort and boot spacePracticality is one of the i20’s strongest suits, with good cabin space front and rear and a boot volume that’s near the top of the class
- 6Reliability and safety - currently readingA long warranty and well-priced service plans should make ownership painless, while reliability should be strong