Ford Fiesta review - Reliability and safety

Our annual Driver Power customer satisfaction survey is the biggest of its type in the UK, and gives us an accurate picture of how much owners like their cars. The new Ford Fiesta ranked 68th out of 75 cars in the 2021 customer poll, with the Ford brand as a whole also performing poorly. 

However, the Fiesta does include new hi-tech safety gear such as cross traffic alert, adaptive cruise control and autonomous braking. This extra kit helped the Fiesta achieve a full five-star rating from Euro NCAP, scoring 87% for adult occupant safety and 84% for child occupant protection.

The 2022 facelift added further safety tech, including Wrong Way Alert', which is a camera-based system that works with the car's sat-nav technology to warn the driver if they are travelling against oncoming traffic. Matrix LED headlights can be ordered as an optional extra for all models, with the exception of the entry-level Trend, while the new Rear Occupant Alert system helps the driver avoid leaving pets or children in the rear seats. 

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Warranty

As with all Ford cars in Britain, the Fiesta has a three-year or 60,000-mile warranty as standard. It covers anything the goes wrong with the car mechanically - and you get coverage for corrosion and paint defects as well.

Three years is an industry standard, so the Fiesta is competitive, but the Hyundai i20 and Toyota Yaris have five-year warranties as standard, and the Kia Rio has seven years.

Servicing

Servicing your Fiesta is pretty straightforward - it’s once a year and you can pay around £550 for maintenance over the first three years from Ford. There are dealers all over Britain and lots of experienced mechanics too, so finding somewhere nearby to do it won’t ever be a problem.