In-depth reviews

Ford Fiesta review - Reliability and safety

New hi-tech kit means the Ford Fiesta scores well for safety.

Our annual Driver Power customer satisfaction survey is the biggest of its type in the UK, and gives us an accurate picture of how much owners like their cars. The new Ford Fiesta ranked 71st out of 75 cars in the 2020 customer poll, with the Ford brand as a whole also performing poorly. Aside from strong scores for its SYNC infotainment system, there was criticism for exterior styling, build quality and interior comfort.

However, the Fiesta does include new hi-tech safety gear such as cross traffic alert, adaptive cruise control and autonomous braking. This extra kit helped the Fiesta achieve a full five-star rating from Euro NCAP, scoring 87% for adult occupant safety and 84% for child occupant protection.

Warranty

As with all Ford cars in Britain, the Fiesta has a three-year or 60,000-mile warranty as standard. It covers anything the goes wrong with the car mechanically - and you get coverage for corrosion and paint defects as well.

Three years is an industry standard, so the Fiesta is competitive, but the Hyundai i20 and Toyota Yaris have five-year warranties as standard, and the Kia Rio has seven years.

Servicing

Servicing your Fiesta is pretty straightforward - it’s once a year and you can pay around £550 for maintenance over the first three years from Ford. There are dealers all over Britain and lots of experienced mechanics too, so finding somewhere nearby to do it won’t ever be a problem. 

Which Is Best

Cheapest

  • Name
    1.1 75 Trend 3dr
  • Gearbox type
    Manual
  • Price
    £16,385

Most Economical

  • Name
    1.5 TDCi Trend 3dr
  • Gearbox type
    Manual
  • Price
    £17,985

Fastest

  • Name
    1.5 EcoBoost ST-2 Navigation 3dr
  • Gearbox type
    Manual
  • Price
    £21,655

Have you considered?

Ford Fiesta review
Ford Fiesta - front
Ford Fiesta

Ford Fiesta review

The Fiesta is good fun and remains a solid buy, despite increasingly strong competition.
24 Sep 2020
Used Ford Fiesta review
Ford Fiesta Hatchback

Used Ford Fiesta review

A full used buyer’s guide on the Ford Fiesta covering the Fiesta Mk8 (2016-date)
25 Jun 2020
New Ford Fiesta Trend 2020 review
Ford Fiesta Trend - tracking
Ford Fiesta Hatchback

New Ford Fiesta Trend 2020 review

The Ford Fiesta Trend might be the new entry-level Fiesta, but that doesn't mean it is short on fun and thrills
10 Jan 2020

Most Popular

New 2021 BMW M3 launched with huge grille and 503bhp
BMW 3 Series M3 Coupe

New 2021 BMW M3 launched with huge grille and 503bhp

The new sixth-generation BMW M3 Competition saloon gets a 503bhp straight-six engine and four-wheel-drive
22 Sep 2020
New 2020 Volkswagen ID.4 electric SUV revealed with up to 323 miles of range
Volkswagen ID.4

New 2020 Volkswagen ID.4 electric SUV revealed with up to 323 miles of range

The new Tiguan-sized Volkswagen ID.4 electric SUV becomes VW’s second ID. model, rivalling the Tesla Model Y
23 Sep 2020
New Range Rover Velar PHEV launched with 33-mile electric range
Land Rover Range Rover Velar

New Range Rover Velar PHEV launched with 33-mile electric range

Land Rover has given the Range Rover Velar an update, with a new plug-in hybrid powertrain and an improved infotainment system
23 Sep 2020