In-depth reviews

Ford Mustang Mach-E - Reliability and safety

Customers will be reassured by the Mustang Mach-E’s superb levels of standard safety equipment

Overall Auto Express Rating

4.5 out of 5

Reliability and safety Rating

4.2 out of 5

Find your next car here
Offers from our trusted partners on this car and its predecessors...
Leasing deals
Or are you looking to sell your car?
9/10 sellers got the price they expected
Advertisement

Industry safety body EuroNCAP awarded the Mustang Mach-E a top five-star rating in 2021. Standard safety kit is reassuringly extensive, with a host of active on-board features helping the Mach-E achieve a 92 per cent score for adult safety, 86 per cent for child protection and 82 per cent for safety assist technology.

All cars include systems such as a Forward Collision Warning, Dynamic Brake Support, Automated Emergency Braking, a Lane Keeping Aid and a Lane Departure Warning, a Distance Alert, Evasive Steer Assist and a blind spot warning (BLIS) with Cross Traffic Alert. Ford has also made its Intelligent Automated Cruise Control 2.0 system standard across the range. This function uses the forward-facing camera and navigation system to automatically adjust vehicle speed, not only recognising speed limit signs but also corners and roundabouts. 

The Mustang Mach-E is too new to record a placing in our Driver Power customer satisfaction survey, while Ford finished a disappointing 25th out of 29 manufacturers in the best brands poll. With additions to the blue oval range in the shape of the all-new Puma, revised Kuga and now the Mach-E, along with the hugely popular Fiesta and capable Focus hatchbacks, Ford will be seeking signs of improvement next time around.

Warranty

The Mustang Mach-E comes with Ford’s standard three-year/60,000-mile warranty, although there is an option for customers to extend this cover to either five years/100,000 miles or eight years/100,000 miles. The Mach-E’s battery is protected by a separate eight-year/100,000 mile warranty.

Servicing

Ford advises customers to contact their approved dealer for information on servicing intervals for the Mustang Mach-E. The manufacturer does offer the Ford Protect Service Plan Plus which allows customers to spread the cost of scheduled maintenance. Taking out a service plan means you also benefit from extended roadside assistance (usually one year’s cover), ‘rescue charging’ and technical help, should you require it, for your home wallbox charger.

Most Popular

Car Deal of the Day: big-selling Nissan Qashqai with hybrid power for only £194 a month
Nissan Qashqai - front static
News

Car Deal of the Day: big-selling Nissan Qashqai with hybrid power for only £194 a month

A UK favourite with Nissan’s unique hybrid system, the Qashqai e-Power is a great family SUV and our Car Deal of the Day for 22 February
22 Feb 2024
New Renault 5 leaked: pictures surface online ahead of Monday's Geneva Motor Show reveal
renault 5 teaser
News

New Renault 5 leaked: pictures surface online ahead of Monday's Geneva Motor Show reveal

The long-awaited all-electric reboot of the iconic Renault 5 will be fully unveiled on 26 February 2024
24 Feb 2024
New Volkswagen Tiguan 2024 review: improved quality and more practical than ever
Volkswagen Tiguan - front
Road tests

New Volkswagen Tiguan 2024 review: improved quality and more practical than ever

The new Volkswagen Tiguan addresses many of its predecessor's failings, but it’s still far from the best in class to drive
21 Feb 2024