Jeep Cherokee (2014-2019) review - Reliability and Safety
Jeep doesn’t have the best reputation, but the Cherokee shares its parts with other models, which should boost owner confidence
The Jeep Cherokee uses a platform similar to the Alfa Romeo Giulietta, so many of the parts are proven in that car. The electronics are also shared with other Fiat Group models (not necessarily a good thing), while the sat-nav is from Garmin, and should be trouble-free.
Jeep's dealers have raised their game over the years. While they finished a lowly 26th out of 32 car companies in the 2015 Driver Power dealer survey, more recent years have seen the company get them into shape, with third and fifth place finishes in 2017 and 2018.
The Cherokee earned a five-star Euro NCAP crash test rating when it was launched in 2014, and has seven airbags, stability control and switchable four-wheel drive that can be tailored to suit off-road conditions. The updated Cherokee will feature even more safety kit.
Top-spec models come with a wealth of safety tech, including lane-departure warning assistance, blind-spot monitoring, and even a system that’ll automatically apply the handbrake when reversing if an obstacle appears behind the car.
Considering there’s also a clear reversing camera view displayed through an impressive 8.4-inch touchscreen, manoeuvring the Cherokee should be a doddle, despite its gaping turning circle.
Like many new cars, the Jeep Cherokee benefits from a three-year, 60,000-mile warranty. Paintwork is guaranteed for just 24 months, while Jeep ensures your car will remain rust-free with its seven-year perforating rust warranty – standard on all new cars. All the Cherokee’s main rivals – aside from models like the Hyundai Santa Fe and Kia Sportage, come with similar three-year guarantees.
Servicing intervals are 12,500 miles or 12 months, whichever comes sooner. But costs are hard to come by, as Jeep says each model requires a range of services and checks depending on your car’s mileage.
In this review
- 1Jeep Cherokee (2014-2019) reviewThe Jeep Cherokee is a good off-roader, but has an uphill struggle to make an impact in the SUV class
- 2Engines, performance and driveEven the top-spec 2.2-litre auto lags behind rivals in terms of drive and performance. The Cherokee’s comfort-biased setup makes it tolerable on longer journeys but it wallows and rolls on country roads
- 3MPG, CO2 and Running CostsThe 2.2 diesel has been revised to improve efficiency
- 4Interior, design and technologyThe Cherokee comes loaded with kit – but top-spec cars aren’t cheap
- 5Practicality, comfort and boot spaceThe Jeep Cherokee is big, but a Land Rover Discovery Sport is bigger – and that’s available with seven seats
- 6Reliability and Safety - currently readingJeep doesn’t have the best reputation, but the Cherokee shares its parts with other models, which should boost owner confidence