Audi Q5 review - Reliability and safety
Audi has equipped the Q5 with plenty of safety kit, while a strong NCAP rating provides peace of mind
The Audi Q5 finished in a respectable 46th place out of 100 cars in our 2020 Driver Power owner satisfaction survey. The 2020 facelifted version, with its new mild-hybrid tech, a restyled exterior and additional standard equipment could help improve the overall rating next time around.
The Q5 was given a five-star Euro NCAP rating when tested in 2017, gaining 93% for occupant safety, 86% for child security and 73% for pedestrian impact protection.
The entry-level Sport versions feature a reversing camera, cruise control with a speed limiter, front and rear parking sensors, brake assist and Audi's Pre sense city system which warns of a potential collision and can initiate emergency braking if required.
Moving up to top-spec Vorsprung trim brings a host of standard safety kit including adaptive cruise control, a traffic sign recognition system, Turn Assist, Active Lane Assist, Audi's Pre-sense collision warning and auto braking function, Side Assist, Park Assist and an Exit warning which alerts occupants to any vehicles or cyclists approaching from behind before they leave the vehicle.
Audi offers a standard three-year warranty with a 60,000-mile limit. This is slightly behind BMW's warranty, which lasts for the same amount of time, but has unlimited mileage cover.
Audi offers extensions to its cover that can take it up to five years and 90,000 miles, which can be added when you spec up your new Q5.
Audi advises fixed servicing (every 9,300 miles/1 year) or flexible servicing schedules (up to 18,600 miles/2 years). The manufacturer recommends the flexible option if you drive longer distances, typically on motorways and main roads, while a fixed schedule is more appropriate if you cover lower mileages and do more city and town centre driving.
In this review
- 1Audi Q5 reviewThe Audi Q5 is refined and comfortable, but other SUV rivals offer a bit more involvement and agility
- 2Engines, performance and driveExcellent cruising refinement, but despite a composed chassis and comfortable suspension, it's not the most involving drive
- 3MPG, CO2 and Running CostsLighter construction, 'on-demand' quattro four-wheel drive and revised engines should deliver good efficiency
- 4Interior, design and technologyThe facelifted Q5 cabin remains smart, functional and beautifully finished, with improved levels of standard equipment
- 5Practicality, comfort and boot spaceComfort and visibility are first-rate, although the Q5's boot space is only average for the premium SUV class
- 6Reliability and Safety - currently readingAudi has equipped the Q5 with plenty of safety kit, while a strong NCAP rating provides peace of mind
- 7Long term reviewFinal report: plug-in hybrid Audi Q5 rocked our man’s world for five months