In-depth reviews

Renault Captur review - Reliability and safety

Excellent levels of safety will be reassuring for customers, although the new Captur’s reliability is untested.

The previous Captur was a huge sales success and Renault will be wanting more of the same from the new, improved model. Although it's still too early to judge the Captur’s reliability, it shares much tech with the smaller Clio, which should help in providing customers with a dependable family car.

Renault claims that the Captur is one of the safest cars in its class, due to a raft of driver assistance systems. The comprehensive standard kit includes a tyre pressure warning light, an Active Emergency Braking System, Traffic Sign Recognition, cruise control with a speed limiter, Hill Start Assist, a distance warning alert, automatic headlights and windscreen wipers, Lane Departure Warning, Lane Keep Assist and E-Call: a system that allows the emergency services to be called automatically or manually in the event of an accident.

Industry safety experts, Euro NCAP, assessed the new Captur as providing the highest levels of safety and awarded it a five-star rating in 2019. Adult and child protection achieved excellent overall scores, with 96% and 83%, respectively, while pedestrian safety achieved a 74% result.

Despite coming to the end of its life, the first generation Captur still managed to feature in our 2020 Driver Power customer satisfaction survey, finishing in a lowly 75th place. The Renault Kadjar, Clio and Zoe were also voted into the latest list of best cars to own. In the poll for best manufacturer, Renault came a more creditable 15th out 30 car makers, an improvement from the previous year’s 19th position. Renault will be hoping that the new Captur will also climb the charts.

Warranty

Renault offers a warranty package for up to 5 years from the date of first registration. There’s unlimited mileage during the first 24 months, then it’s limited to a total of 100,000 miles or 5 years, whichever comes first.

Servicing

Renault’s EasyLife servicing plan allows customers to spread the cost of scheduled maintenance. There’s a 3 year/30,000 mile plan, costing £449, or payable at £9 per month through Renault Finance. A further 4 year/40,000 mile plan is available for £699, or £14 a month.

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