In-depth reviews

Renault Captur review - Reliability and safety

Excellent levels of safety will be reassuring for customers, although the new Captur’s reliability is untested

The previous Captur was a huge sales success and Renault will be wanting more of the same from the new, improved model. Although it's still too early to judge the Captur’s reliability, it shares much tech with the smaller Clio, which should help in providing customers with a dependable family car.

Renault claims that the Captur is one of the safest cars in its class, due to a raft of driver assistance systems. The comprehensive standard kit includes a tyre pressure warning light, an Active Emergency Braking System, Traffic Sign Recognition, cruise control with a speed limiter, Hill Start Assist, a distance warning alert, automatic headlights and windscreen wipers, Lane Departure Warning, Lane Keep Assist and E-Call: a system that allows the emergency services to be called automatically or manually in the event of an accident.

Industry safety experts, Euro NCAP, assessed the new Captur as providing the highest levels of safety and awarded it a five-star rating in 2019. Adult and child protection achieved excellent overall scores, with 96% and 83%, respectively, while pedestrian safety achieved a 74% result.

The previous Captur finished in a lowly 75th place in our Driver Power satisfaction survey 202 results, so it’s pleasing to see the latest model doing better in 2021 and finishing 37th - although the Renault Clio did better still in 29th place. Renault came 20th out 30 car makers overall, dropping five places from the 2020 result, which is less good news.

Warranty

Renault offers a warranty package for up to 5 years from the date of first registration. There’s unlimited mileage during the first 24 months, then it’s limited to a total of 100,000 miles or 5 years, whichever comes first.

Servicing

Renault’s EasyLife servicing plan allows customers to spread the cost of scheduled maintenance. There’s a 3 year/30,000 mile plan, costing £449, or payable at £9 per month through Renault Finance. A further 4 year/40,000 mile plan is available for £699, or £14 a month.

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