Hyundai Ioniq 5 - Reliability and safety

Hyundai finished 17th out of 32 manufacturers in our 2023 Driver Power customer satisfaction survey. The Ioniq 5 didn't feature in our best cars to own poll, but the closely-related Kia EV6 placed 7th out of 75 cars.

The Ioniq 5's E-GMP platform architecture will serve as the core tech for a host of new Hyundai (and Kia) BEV models due over the next few years, so buyers should be able to rest easy in terms of reliability.

The Ioniq 5 achieved a five-star rating when it was crash tested by Euro NCAP, with testers praising its crash protection and the fact it has an airbag that stops occupants' heads striking each other in a side-on impact. 

Standard kit includes a Forward Collision Avoidance Assist function, Highway Drive Assist and Intelligent Speed Limit Assist, along with Lane Follow and Lane Keep Assist systems. Blind Spot Collision Avoidance Assist also features, as does Level 2 autonomous safety technology (a first for Hyundai); a system which is able to control speed and distance and also assists the driver when changing lanes. 

Other passive features include a total of seven airbags and ecall, which automatically contacts the emergency services if the vehicle is involved in an accident.

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Warranty

Hyundai offers an attractive five-year, unlimited-mileage warranty for all of its passenger cars, along with 12 months roadside assistance and free annual health checks of your car for up to five years. The Ioniq 5’s lithium-ion battery is covered for eight years/125,000-miles, although it’s linked to a ‘minimum capacity’ caveat, which means any required repairs will return the battery capacity to at least 70 per cent of its original capacity. 

Servicing

Hyundai offers flexible servicing plans designed to meet your individual requirements - based on the model you own, expected mileage and over what period you’d like the plan to cover. You can pay in a lump sum or over interest-free monthly instalments.