Nissan Juke - Reliability and safety
The Nissan Juke is very safe, although Driver Power customer feedback needs to improve
The Nissan Juke is a thoroughly modern small SUV offered with an array of active safety and driver assistance systems: all models get an emergency call system, cruise control with speed limiter, automatic emergency braking (AEB), lane-departure warning and traffic-sign recognition.
The optional Pro Pilot pack on mid-range N-Connecta (standard on Tekna models and above) adds traffic jam and lane-keep assist, along with active cruise control, driver-alertness monitoring, blind spot warning and intervention, plus rear cross-traffic alert. It is a shame that adaptive cruise and blind spot warning aren’t standard, though, like they are on every version of the Volkswagen T-Cross.
All this tech helped the Juke achieve an five-star rating from Euro NCAP when it was tested in 2019, with 94 and 85 per cent ratings for adult and child occupant safety, respectively. An 81 per cent rating in the Vulnerable Road Users category and a 73 per cent Safety Assist score are impressive.
The Juke continues to drop down in the Driver Power customer satisfaction survey, falling from 49th place in the 2022 survey to 64th out of 75 in the 2023 poll. Nissan, as a brand, also fell in the best brands table, from 15th place in 2022, down to 19th place out of 32 manufacturers in 2023. That puts it ahead of Skoda, SEAT, Vauxhall, VW, Ford, and Renault, but behind rivals Hyundai, Toyota, and Kia.
All Nissan models are covered by a three-year, 60,000-mile warranty that’s a match for the identical warranties offered by Ford, Skoda and Volkswagen, among others. The five-year, unlimited-mileage warranty from Hyundai is still among the best, followed by Kia with its seven-year, 100,000-mile offering. Then there is the 10-year or 100,000-mile policy offered by Toyota – although you will have to keep getting your car serviced annually at a Toyota main dealer to maintain the warranty over that extended period.
Service intervals are scheduled every 18,000 miles or 12 months for both the 1.0-litre petrol and 1.6 hybrid models, whichever comes first. Flexible monthly payment plans are available for around £20 per month, covering servicing costs for the next two, three or four services.
In this review
- 1Nissan Juke reviewOnce a trend-setter, the Nissan Juke now plays catch-up to a bunch of rivals it helped to inspire
- 2Engines, performance and driveNissan’s engineers have tuned the Juke for UK roads, while the petrol hybrid model offers decent performance
- 3MPG, CO2 and Running CostsThe Nissan Juke full hybrid model delivers impressive efficiency, although it's a little expensive to buy
- 4Interior, design and technologyThe Nissan Juke’s interior doesn’t feel as solidly built as rivals’. At least connectivity is good
- 5Practicality, comfort and boot spaceThe Nissan Juke should offer all the space a small family might need, although rivals are more versatile
- 6Reliability and Safety - currently readingThe Nissan Juke is very safe, although Driver Power customer feedback needs to improve