Volkswagen Polo review - Reliability and safety
The VW Polo chalks up an impressive Euro NCAP score, with additional safety tech on the options list
Entry Life models feature a host of active safety kit, including a driver fatigue detection warning, a radar-controlled emergency braking system, a Lane Assist function and Hill start assist. Style trim and above adds VW's Dynamic headlight range control which is able to self-adjust while you're driving, along with a Dynamic road sign display system which flags up road sign/speed information onto the digital instrument screen. Travel Assist is also available; tech which combines the adaptive cruise control and the Lane Assist systems for semi-autonomous driving.
A Driver's assistance pack is offered as an option for just under £500, and incorporates a Lane change system side assist which monitors rear blind spots, Park assist and Pro-active passenger protection. If you want to specify a rear-view camera, you'll need to part with an extra £250.
The Polo finished in 48th spot on a 75-car list in our 2021 Driver Power customer satisfaction survey, with Volkswagen itself placing 17th out of 29 brands.
Volkswagen provides a three-year/60,000-mile warranty but it’s worth investigating the small print. Years one and two are manufacturer cover with unlimited mileage, while year three is a 12-month/60,000-mile retailer warranty. Should you exceed 60,000 miles in the first 24 months, the manufacturer warranty will remain valid but the extra year will no longer be available.
An extended warranty is available for a fee, offering cover up to a maximum of five years or 90,000 miles. Body protection is good, the Polo’s internal body sections and panels covered against rusting through from the inside for 12 years. The paintwork is covered for just three years, though.
Volkswagen offers two servicing plans. The Fixed Service plan is recommended for drivers who will cover fewer than 10,000 miles a year, predominantly driving their Polo in urban environments and stop start traffic. The Flexible Service plan is aimed at drivers regularly chalking up more than 25 miles a day with plenty of motorway miles per year.
In this review
- 1Volkswagen Polo reviewThe Volkswagen Polo is an impressively capable supermini that offers big-car features, although it is a little pricey compared to rivals
- 2Engines, performance and driveThe Polo is safe and comfortable rather than fun on the road, but the 1.0 TSI turbo petrol is a cracker
- 3MPG, CO2 and Running CostsFrugal three-cylinder petrol engines help keep Polo running costs down
- 4Interior, design and technologyVolkswagen has introduced subtle exterior changes for the Polo, with a stylish cabin and impressive infotainment
- 5Practicality, comfort and boot spaceWith good boot space and plenty of room for passengers, the Polo is a practical supermini
- 6Reliability and Safety - currently readingThe VW Polo chalks up an impressive Euro NCAP score, with additional safety tech on the options list