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In-depth reviews

Volkswagen Tiguan review - Reliability and Safety

Safety is good but VW will be hoping the Tiguan improves reliability reputation

The Tiguan finished in 48th place out of 100 cars in our 2019 Driver Power owner satisfaction survey. Owners praised the Volkswagen’s infotainment, rear legroom and overall practicality. However, one fifth of those surveyed reported faults with their cars, with most pertaining to electrical problems. Owners also criticised fuel economy, but the car’s latest range of engines should remedy this.

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As a manufacturer, Volkswagen finished in 17th position out of the 30 brands included in the survey.

However, when it comes to safety the Tiguan scores better. The old model received the full five-star rating in the Euro NCAP crash safety tests, with a score of 87 per cent for adult occupant protection and 71 per cent in the safety assist category.

The version has carried on where the old one left off, scoring a maximum five-star rating again, including an excellent 96 per cent adult occupant safety rating.

Warranty

Like any other VW on sale, the Tiguan comes with an industry standard three-year/60,00 mile warranty. There is also the option of extending that time period for a fee.

Servicing

Service intervals are flexible, but VW recommends that the Tiguan is serviced every year or between 10,000 and 18,000 miles. But this could vary depending on how the car is being driven.

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