Skip advert
Advertisement
In-depth reviews

Volkswagen Tiguan - Reliability & safety

A high NCAP rating means the Tiguan is a safe car; the Volkswagen brand must improve its Driver Power score

Reliability and safety rating

4.0

How we review cars
RRP
£36,925 £52,380
Avg. savings
£3,743 off RRP*
Find your Volkswagen Tiguan
Compare deals from trusted partners on this car and previous models.
Or are you looking to sell your car?
Value my car
Fast, no-nonsense car selling
Value my car

Safety experts at Euro NCAP awarded the Volkswagen Tiguan the full five out of five stars when it was tested in 2024. The Tiguan scored higher than the four-star Honda CR-V (without the safety pack) in the child occupant, vulnerable road user and safety assistance technology categories, but didn’t do as well for adult occupancy protection. 

Advertisement - Article continues below

The Tiguan did especially well in safety assistance technology because of its suite of standard safety features, including a more advanced autonomous emergency braking system that better recognises pedestrians and other vehicles. It also has blind spot monitoring to warn you of vehicles alongside you on the motorway when you go to change lanes, and adaptive cruise control to maintain a safe distance from the vehicle in front. 

We don’t yet have any data for this generation of Tiguan in the latest 2024 Driver Power customer satisfaction survey. We do have data for the Volkswagen brand, which needs to do more to keep its customers happy, dropping a further two places from its 2023 score to come in 29th out of 32 manufacturers in the 2024 results. It only just beat rival Ford (30th) and is outperformed by its own stablemates, SEAT (24th) and Skoda (23rd), and is a long way behind Hyundai (17th), Toyota (8th), and Kia (3rd).

Key standard safety features

Euro NCAP safety ratings

  • 5 out of 5 stars (tested 2024)
  • Adult occupant protection - 83%
  • Child occupant protection - 88%
  • Vulnerable road user protection - 84%
  • Safety assist - 78%

Warranty

The standard three-year or 60,000-mile manufacturer warranty is rather short compared to Hyundai's five-year, unlimited mileage warranty or Kia's seven-year/100,000-mile warranty. It doesn’t even last as long as the five-year or 90,000-mile policy offered by fellow Volkswagen group stablemate, Cupra.

Servicing

There are two service interval lengths for the Tiguan. For shorter journeys where you mostly drive around town, there’s the more frequent fixed service plan, which requires yearly trips to the dealer for servicing, or every 9,300 miles. Anyone driving further afield on the motorway will be on a variable service scheme, with longer two-year maintenance visits, or every 18,600 miles.

Skip advert
Advertisement

New & used car deals

Volkswagen Tiguan

Volkswagen Tiguan

RRP £35,080Avg. savings £3,743 off RRP*Used from £25,098
Skoda Kodiaq

Skoda Kodiaq

RRP £37,870Avg. savings £2,955 off RRP*
Omoda 5

Omoda 5

RRP £25,235Avg. savings £1,824 off RRP*Used from £24,000
Kia Sportage

Kia Sportage

RRP £27,795Avg. savings £2,400 off RRP*Used from £18,203
* Average savings are calculated daily based on the best dealer prices on Auto Express vs manufacturer RRP
Skip advert
Advertisement

Most Popular

New Renault Clio to shun electric power and stick with petrol and hybrid options
Renault Clio design render - front

New Renault Clio to shun electric power and stick with petrol and hybrid options

Renault’s sixth-generation Clio hatchback will get a clean look and hi-tech kit, and our exclusive images show what it could look like
News
12 Feb 2025
Car Deal of the Day: retro Renault 5 for £232 per month, plus four years to enjoy it
Renault 5 - front cornering

Car Deal of the Day: retro Renault 5 for £232 per month, plus four years to enjoy it

The reborn Renault 5 is one of the most feverishly anticipated cars in a long time, and at such a low price, our Deal of the Day for 8 February is a p…
News
8 Feb 2025
Should you buy a Chinese electric car? Prices, quality, reliability and ethics explored
BYD Seal - front cornering

Should you buy a Chinese electric car? Prices, quality, reliability and ethics explored

There’s a lot of misinformation out there about Chinese electric cars. We’re here to separate the fact from the fiction
Features
7 Feb 2025