Volkswagen Tiguan review - Reliability and safety
Safety is good, but VW will be hoping the Tiguan reliability reputation improves
The Tiguan finished in 51st place out of 75 cars in our 2020 Driver Power owner satisfaction survey. Customers reported that the decent levels of safety kit was reassuring, but reliability and running costs could be better. As a manufacturer, Volkswagen finished in 17th position out of the 30 brands included in the survey.
Euro NCAP agreed with Tiguan customers and awarded the car a full five stars for safety. Adult occupant protection scored 96%, while overall security for child passengers was rated at 84%.
Entry-level cars feature Front Assist with City Emergency Braking and Pedestrian Monitoring, Lane Assist with Road Edge Recognition and an automatic hazard light function that activates under emergency braking. Life trim adds adaptive cruise control, Dynamic Road Sign Display, a driver fatigue system and front and rear parking sensors.
Elegance-spec versions include Predictive Cruise Control, Park Assist, Side Assist and a rear traffic alert, which warns of other vehicles approaching from the sides while you're reversing out of a driveway or parking space.
Top-of-the-range R-Line variants come with VW's new semi-autonomous Travel Assist system. It uses camera and radar sensors to help accelerate, brake, steer and keep a safe distance from vehicles in front - offering partially automated driving in a single lane on motorway-style roads.
Like any other VW on sale, the Tiguan comes with an industry standard three-year/60,000 mile warranty. There is also the option of extending that time period for a set fee.
Service intervals are flexible, but VW recommends that the Tiguan is serviced every year or between 10,000 and 18,000 miles. But this could vary depending on how the car is being driven.
In this review
- 1Volkswagen Tiguan reviewPerfectly developed for family life, the Volkswagen Tiguan is well-built and delivers useful practicality, but it lacks a sense of style
- 2Engines, performance and driveThe Tiguan is a capable cruiser, while new R and eHybrid models add extra strings to its bow
- 3MPG, CO2 and Running CostsAll Tiguans are cost-effective to run, but the eHybrid will save company drivers a packet
- 4Interior, design and technologySolid design is functional rather than stylish, although the Tiguan now features a smart new look and the latest on-board tech.
- 5Practicality, comfort and boot spaceBuyers will appreciate the Tiguan's larger boot and increased passenger space compared to rivals
- 6Reliability and Safety - currently readingSafety is good, but VW will be hoping the Tiguan reliability reputation improves