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In-depth reviews

Mazda 3 review - Reliability and Safety

A stellar safety rating should be matched by great reliability

The Mazda 3 was crash tested by Euro NCAP and was duly awarded a full five-star rating for both the hatchback and saloon, with an impressive 98 percent score for adult occupants and 87 percent for child occupants. This puts it amongst the very safest family cars on sale.

Standard safety kit is generous: all models get nine airbags, blind-spot monitoring with rear cross traffic alert, hill-start assist, intelligent speed assist, lane-keep assist with lane departure warning and a driver attention alert system. There’s also an emergency calling system than can automatically alert the emergency services in the event of an accident.  

The latest Mazda 3 is too new to have featured in our 2019 Driver Power owner satisfaction survey, but it’s safe to assume that the new car shouldn’t cause buyers too much trouble. Mazda itself finished in a strong fourth place out of 30 manufacturers; build quality, driving experience and servicing costs were all praised, while 16.3 per cent of owners reported experiencing an issue with their car.

Warranty

All new Mazda models are covered by a three-year, 60,000-mile warranty. An unlimited-mileage paint and surface corrosion warranty applies over the same period regardless of mileage; a 12-year anti-perforation warranty is also included.

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Mazda’s warranty matches that offered by most of its mainstream rivals, including Ford, Nissan and Peugeot – but it’s not as comprehensive as Toyota’s five-year, 100,000-mile coverage. Vauxhall, meanwhile, provides three years of coverage with no mileage limit in the first year.

Servicing

Mazda offers fixed-price servicing plans to help spread the cost of maintenance for up to three years. The Mazda 3’s service intervals are every 12,500 miles or 12 months, whichever comes first. Mazda states that these intervals may reduce depending on driving style and conditions.

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