In-depth reviews

Nissan Qashqai review - Reliability and safety

Standard safety kit for the Qashqai is excellent, and a repeat five-star Euro NCAP rating should be a formality

Overall Auto Express Rating

4.0 out of 5

£24,280 to £38,245

Looking at the Qashqai’s recent performances in our Driver Power customer satisfaction survey tells its own story and perhaps indicates buyers are more than ready for a fresh replacement. 

Nissan’s best-selling crossover finished in 22nd spot (out of a 75-car list) in 2018, while a year later it was voted in 49th. 2020 saw a further slip to 56th position, while 2021’s 52nd-place cemented the aging 2nd-gen model in the bottom half of the results table. 

Customer feedback gave lower marks to interior quality, infotainment, handling and running costs - all of which are areas that Nissan has been keen to improve on with the all-new Qashqai. And, with the third-generation model using a modified version of the existing CMF platform, overall reliability should remain up to scratch. 

Family buyers in particular will be impressed by the Qashqai's five-star safety rating from industry body Euro NCAP. Both adult and child occupant safety was rated at 91 per cent, with Safety Assist systems scoring an outstanding 95 per cent. 

Standard kit is comprehensive, with Nissan’s Intelligent Mobility tech including a blind spot warning and intervention system, a rear cross traffic alert, traffic sign recognition, an automatic emergency braking system with pedestrian and cyclist recognition, a forward collision warning, Intelligent cruise control and a high beam assist function.


Nissan offers a standard three-year/60,000-mile warranty for the Qashqai, although does provide an opportunity to extend cover at extra cost.


Service intervals for the Qashqai are annually or every 18,000 miles, whichever comes first, while fixed price service plans are available from your local Nissan dealer.

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