Nissan Qashqai review - Reliability and safety
Standard safety kit is excellent, and it's helped the Qashqai achieve a five-star Euro NCAP rating
Looking at the Qashqai’s recent performances in our Driver Power customer satisfaction survey tells its own story and perhaps indicates buyers are more than ready for a fresh replacement.
Nissan’s best-selling crossover finished in 22nd spot (out of a 75-car list) in 2018, while a year later it was voted in 49th. 2020 saw a further slip to 56th position, while 2021’s 52nd-place cemented the ageing 2nd-gen model in the bottom half of the results table.
Customer feedback gave lower marks to interior quality, infotainment, handling and running costs - all of which are areas that Nissan has been keen to improve on with the all-new Qashqai. And, with the third-generation model using a modified version of the existing CMF platform, overall reliability should remain up to scratch.
Family buyers in particular will be impressed by the Qashqai's five-star safety rating from industry body Euro NCAP. Both adult and child occupant safety was rated at 91 per cent, with Safety Assist systems scoring an outstanding 95 per cent.
Standard kit is comprehensive, with Nissan’s Intelligent Mobility tech including a blind spot warning and intervention system, a rear cross traffic alert, traffic sign recognition, an automatic emergency braking system with pedestrian and cyclist recognition, a forward collision warning, Intelligent cruise control and a high beam assist function.
Nissan offers a standard three-year/60,000-mile warranty for the Qashqai, although does provide an opportunity to extend cover at extra cost.
Service intervals for the Qashqai are annually or every 18,000 miles, whichever comes first, while fixed price service plans are available from your local Nissan dealer.
In this review
- 1Nissan Qashqai reviewThe new Nissan Qashqai moves forward in a few key areas, but ultimately can’t compete with the best in the crossover class
- 2Engines, performance and driveNissan has added some dynamic polish to the Qashqai, but performance remains average at best
- 3MPG, CO2 and running costsQashqai buyers seeking lower running costs may want to hold out for the more efficient e-power versions
- 4Interior, design and technologyNissan has sharpened up the Qashqai’s looks, with top-end versions featuring plenty of luxury kit
- 5Practicality, comfort and boot spaceThere’s a lot to like about the Qashqai’s practicality, but it lags behind some rivals for interior space
- 6Reliability and safety - currently readingStandard safety kit is excellent, and it's helped the Qashqai achieve a five-star Euro NCAP rating