In-depth reviews

Volkswagen ID.3 review - Reliability and safety

The ID.3 comes with the latest safety kit as standard, while reliability needs to be top-notch.

Overall Auto Express Rating

4.5 out of 5

Reliability and safety Rating

4.0 out of 5

  • Good looks
  • Decent range
  • Refinement
  • Some cheap interior trim
  • Fiddly infotainment system
  • Heavy

The ID.3 achieved a full five-star rating when tested by Euro NCAP. Adult and child occupants were deemed to be well protected with scores of 87% and 89%, respectively, while the ID.3’s raft of active safety equipment was recognised with a Safety Assist score of 88%.

Standard safety kit includes automatic emergency braking with cyclist and pedestrian monitoring, a driver fatigue alert system, a dynamic traffic sign display, Lane Assist, adaptive cruise control and a swerve support function which helps with steering inputs when attempting to avoid a collision. 

Top-spec 1st Edition cars add a proactive passenger protection system which detects an emergency manoeuvre being made and prepares the occupant seat belts in advance of any collision. 

The ID.3 is too new to have appeared in our Driver Power customer satisfaction survey, although Volkswagen is represented in the 75-strong list by the Mk7 Golf and Tiguan SUV. 

The manufacturer itself finished in a disappointing 19th place out of 30 car makers, with positive feedback for infotainment and connectivity, but poorer responses concerning the overall ride quality of Volkswagen cars - something which the ID.3 should be able to rectify with help from its high-quality damping and smooth electric drive.

Warranty

Volkswagen offers a standard three-year/60,000-mile warranty, with separate cover for the ID.3’s battery for up to eight years or 100,000 miles. The ID.3 benefits from three years roadside assistance, whereas other Volkswagen cars are limited to 12 months.

Servicing

The ID.3 should follow a fixed servicing schedule, with a basic inspection after two years (unlimited mileage) and subsequent services every year or 20,000 miles.

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