Ford Focus review - Reliability and safety
The Focus gets top marks for safety and should prove to be a reliable family car.
The Focus is built on an all-new C2 platform, although we’re led to believe it shares knowledge and some technology with the underpinnings that have proven such a hit under the Fiesta in recent years. Even so, the new architecture does bring some risks on reliability – but at least the majority of the engines in the line-up are reasonably well-proven.
The Focus didn't feature in our 2020 Driver Power customer satisfaction survey, but Ford itself finished a disappointing 24th out of 30 manufacturers - well behind Skoda and Honda, although just ahead of BMW and Mercedes.
The new Focus has been tested by Euro NCAP’s crash-test team and scored a full five stars. It achieved 85% for adult protection and 87% for child occupant safety. You’ll be able to order Co-Pilot360, which brings adaptive cruise control with stop & go, traffic sign recognition and lane centring. Other kit on offer includes evasive steering assist, blind spot monitoring with cross traffic alert, inflatable seatbelts and pre-collision assist with pedestrian and cyclist detection.
The Focus comes with Ford’s standard warranty, which is over an industry standard of three years but does stretch to 60,000 miles during that period, which is on the generous side. Ford also offers the chance to extend cover to four years/80,000 miles and five years/100,000 miles.
Ford offers its Protect Service Plan, which includes payment plans for scheduled services, along with extended Ford Assistance roadside cover. The Ford Protect Service Plan can be purchased any time before the first service is due.
In this review
- 1Ford Focus reviewThe Ford Focus is a great-handling family hatchback that matches is rivals on interior quality and cabin space.
- 2Engines, performance and driveIn either of its two suspension configurations, the Focus is more fun than a family car has any right to be.
- 3MPG, CO2 and running costsThe Focus has great fuel economy, is reasonable to insure and doesn't fare too badly come resale time.
- 4Interior, design and technologyConservative design belies a considerable amount of tech, including the slick SYNC 3 infotainment system
- 5Practicality, comfort and boot spacePlenty of space in the cabin for a family with fast-growing children - and the boot should be just about big enough to cope with their luggage too.
- 6Reliability and safety - currently readingThe Focus gets top marks for safety and should prove to be a reliable family car.