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In-depth reviews

Nissan X-Trail - Reliability and safety

The Nissan X-Trail features excellent levels of safety, while customer satisfaction with Nissan is improving

Reliability and safety rating

4.0

How we review cars
RRP
£35,535 £49,685
Avg. savings
£6,353 off RRP*
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If you’re a buyer looking for a safe family car, then the Nissan X-Trail has to be worth considering. Industry safety body, Euro NCAP, awarded the large SUV its full five-star rating, with excellent scores of 91 per cent for adult occupants and 90 per cent for child passenger protection. The X-Trail’s high level of standard safety equipment was also recognised with a 95 per cent rating.

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The X-Trail includes a raft of active safety systems that help to make journeys easier and less stressful. Using a camera mounted in the windscreen and a radar behind the Nissan badge in the front grille, the onboard technology includes automatic emergency braking, a forward collision warning, a lane-keep assist system, a blind-spot warning and traffic sign recognition. 

Intelligent cruise control is also available and is capable of controlling acceleration and deceleration to automatically maintain a suitable following distance to the vehicle in front. Tekna and Tekna+ cars also include Nissan’s ProPilot driver assistance set-up.

The X-Trail is too new to have been featured in our Driver Power owner satisfaction survey. The Nissan brand defends its move up from manufacturer rankings, maintaining 15th place out 32 other brands in our 2024 results.

Key standard safety featuresEuro NCAP safety ratings
  • 5-star (Euro NCAP, 2021)
  • Adult occupant protection - 91%
  • Child occupant protection - 90%
  • Vulnerable road user protection - 70%
  • Safety assist - 95%

Warranty

You get a standard three-year warranty with the X-Trail, limited to 60,000 miles. It is possible to extend cover at extra cost, with a further year’s warranty costing around £430. There’s also 12 months of breakdown cover from new.

Servicing

Nissan offers individual payment plans to help spread the overall cost of any scheduled maintenance. You can opt for either a two-, three- or four-year plan, with monthly instalments of around £20. Alternatively, you have the choice to make a single payment to cover the duration of the plan. 

Servicing is required every 12 months for all versions, but mild-hybrid models need to visit the service centre every 18,000 miles, while e-Power models have to go in every 9,000 miles.

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