In-depth reviews

Nissan X-Trail review - Reliability and Safety

Nissan Safety Shield gives the X-Trail an edge, while the car seems fairly reliable, too

The X-Trail is a model in its own right, but the platform, engines and technology have been used for a number of years across the Renault-Nissan Alliance. Reliability seems good as a result, and the X-Trail finished in a decent 65th place in our 2017 Driver Power survey.

If we are being picky, a few bits of trim still feel a little cheap, but that's not always an indicator of durability, and so far most X-Trails seem to be holding up to family abuse well. Admittedly, the Skoda Kodiaq feels fresher, but the new materials and updated steering wheel that were introduced to the Nissan as part of the 2017 facelift do improve things. 

Also on the plus side, the X-Trail has plenty of safety tech in its arsenal, including liberal use of high-strength steel in the bodyshell, plus the Nissan ‘Safety Shield’, which includes lane departure warning and blindspot monitoring. The city emergency braking was also overhauled in 2017, with a higher speed activation and pedestrian detection. 

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All of this meant a strong five-star Euro NCAP rating for safety in 2014, although the X-Trail’s ratings for both adult and child occupant safety came in marginally worse than the previous generation Toyota RAV4.

The X-Trail comes with enough advanced safety bells and whistles to make the car about as safe as you could hope to be – as it only comes in N-Connecta and Tekna trims you get lane-departure warning and traffic signal recognition as standard.


All Nissans come with a three-year/60,000 mile warranty, which is about average for this class. If you want more cover, it’s worth remembering that the Hyundai Santa Fe comes with a five-year unlimited mileage warranty and the Kia Sorento has a seven-year/100,000-mile warranty.


Nissan offers fixed-price servicing that starts from around £200 on petrol vehicles and £229 on diesel cars. Major services are about £275 for petrols and around £320 for diesels, but overall the rates compare reasonably with mainstream rivals like the Ford Kuga.

Nissan has also introduced eVision, which allows technicians to video any faults they discover during service visits and email you with a clip explaining any work that’s required.


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