In-depth reviews

Volkswagen ID.4 review - Reliability and safety

Buyers will be reassured by the ID.4’s outstanding safety credentials

The ID.4’s MEB platform architecture is in wide use across the VW group which bodes well for overall reliability. Ford seems to agree, as its engineering partnership with Volkswagen should see it utilise MEB tech for future blue oval electric vehicles over the next few years.

Although it’s too new to have made an appearance in our Driver Power customer satisfaction survey, the ID.4 has been largely well received and stacks up ably against key rivals. However, Volkswagen itself finished in a disappointing 19th position, out of 30 manufacturers, in the Best brands poll. 

Overall safety is certainly worth highlighting, as the ID.4 not only achieved a full five-star rating when crash tested by Euro NCAP, but also gained Advanced status which is a mark of a car’s superior on-board safety technology. Volkswagen’s all-electric family SUV gained a 93 per cent score for adult protection, 89 per cent for child occupants and 85 per cent for the car’s safety systems.

Standard kit for all ID.4 versions includes adaptive cruise control, a City Emergency Braking System, a driver fatigue alert and High Beam Assist and Lane Assist functions, while Max versions add Side and Travel Assist tech.

Warranty

Volkswagen offers a standard three-year warranty, although does provide breakdown cover throughout this period for ID models. The battery pack comes with its own eight-year/100,000-mile cover.

Servicing

Volkswagen states it’s best to book your electric car in for an inspection after 18k miles or 24 months (whichever comes first), then every 18k miles or 12 months. Service plans, designed to help spread the cost of any scheduled maintenance, are also available.

Which Is Best

Cheapest

  • Name
    109kW City Pure 52kWh 5dr Auto
  • Gearbox type
    Auto
  • Price
    £33,960

Most Economical

  • Name
    150kW Life Pro Performance 77kWh 5dr Auto
  • Gearbox type
    Auto
  • Price
    £41,330

Fastest

  • Name
    220kW GTX 77kWh AWD 5dr Auto
  • Gearbox type
    Auto
  • Price
    £47,835

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