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In-depth reviews

Jaguar F-Pace review - Reliability and Safety

Jaguar scores well for safety, but customer feedback highlights reliability issues

With six airbags, lane departure warning and auto braking including pedestrian detection as standard, the Jag matches its rivals for safety kit. And because the F-Pace was awarded a full five-star Euro NCAP safety rating in 2017, it should offer similar protection.

In addition to its tough SUV body, all F-Pace models get Emergency Brake Assist and Autonomous Emergency Braking. The latter can detect pedestrians – first providing a warning before automatically applying the brakes to prevent impact. Cruise control with a speed limiter is also available, as is lane departure warning. 

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As an ownership proposition, the Jaguar F-Pace might be a bit of a mixed bag. It achieved a middling 40th-place finish in our 2019 Driver Power customer satisfaction survey, with strong ratings – perhaps predictably – for ride, handling and exterior design. Owners weren’t overly impressed by the Jag’s running costs or stereo system, however, while a worrying 30.4 percent of owners reported having experienced a fault with their F-Pace.

Warranty

As with many premium rivals, the Jaguar F-Pace comes with a three-year, unlimited mileage warranty. With every new car you also benefit from three years roadside assistance, which will prove handy if anything does go wrong. Jaguar also offers owners the option to extend the car's warranty by a year or two for an additional cost, and this can also include MoT insurance to ensure the car passes its first test.

BMW offers an identical warranty, though Audi’s guarantee is limited to 60,000 miles.

Servicing

Like rivals such as Land Rover and BMW, Jaguar offers a five-year/50,000-mile service plan. It costs around £700, which is a bit pricier than BMW's offer, but less than the one offered on the Volvo XC60.

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