Nissan Ariya - Reliability and safety
The Ariya's on-board safety systems are impressive, although Driver Power customer feedback could be better for Nissan
In 2022, independent safety experts at Euro NCAP awarded the Nissan Ariya its top five-star score. Nissan's family EV received an 86 per cent score for adult occupant protection, 89 per cent for child occupant protection, and 93 per cent for safety assistance systems.
Standard kit includes the ProPilot suit of semi-autonomous safety systems, which provides various driving assistance features to help make driving safer, and a little less stressful. You get an adaptive cruise control system to help keep you a safe distance from the car in front. There’s also a Blind Spot monitoring system to warn you of vehicles alongside you when you change lanes, and a lane keep assistance system to help keep you within your lane on a motorway drive. There’s also a Traffic Sign Recognition to warn you of the current speed limit, a Rear Cross Traffic Alert system to alert you of vehicles crossing your path while reversing, and an automatic emergency braking that aims to avoid or mitigate collisions at low speeds with pedestrians, cyclists, and other cars on the road.
Top-spec models also come with a ProPilot Park system. Tap a button and the Ariya takes over steering, accelerator and braking to bring you into a parking space.
The Ariya has yet to appear in our Driver Power owner satisfaction survey. Nissan, as a brand, finished in a middling 19th position out of 32 brands in our best manufacturer ratings.
Warranty
Nissan offers a standard three-year/60,000-mile warranty for the Ariya’s standard components. This increases to five years/60,000-miles for the dedicated EV parts. Other manufacturers such as Hyundai and Kia offer five- and seven-year warranties, respectively. Toyota customers benefit from up to ten years or 100,000 miles of cover.
The lithium-ion battery is covered by a separate warranty, which states that it will be replaced if its capacity drops below 75 per cent during the first eight years or 100,000 miles of driving, whichever comes first.
Servicing
The Ariya benefits from Nissan’s Enhanced Service Plans, which includes two, three and four-year servicing packages. Customers can pay for the package in one go, or in monthly instalments.
Servicing for the Ariya is required every 12 months or 18,000 miles.
